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Upcoming Courses

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County Tipperary Chamber Skillnet continues to evolve our online training offerings and our funded training supports to companies within the Tipperary Region via funding from Skillnet Ireland.

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We specialise in facilitating training in the areas of Management Development, Leadership, Professional Skills, amongst other courses. We also provide a wide range of funded or co-funded QQI accredited training courses, personal and professional development programmes, seminars and workshops.

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Please Note: Skillnet subsidise available to Republic of Ireland businesses only, and not available to state or semi-state bodies.

Contact Person Training

€85.00
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Contact Person Training
Product Details

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* Please fill in trainee information only

* For multiple bookings please email admin@countytipperarychamber.com

(Our training programs are open to all private or commercial semi-state companies based in the Republic of Ireland.)

The Role of the Contact Person and Designated Contact Person in the Dignity at Work Process


Date: Thursday, May 22nd

Venue: TCEC, Thurles

Time: 11am - 1pm

Full Cost: €155

Skillnet Cost: €85

Training Provider: HR Suite

This course is designed to provide learners with an understanding of the role of the Contact Person, provide an increased understanding of how to manage Dignity and Respect complaints in the capacity of a contact person and how to take the practical steps to sign-post the employee in resolving the issue.
Learners will gain practical steps that need to be taken to ensure compliance with the Code of Practice on Bullying and Harassment and workplace best practice.


Learning Outcomes
Upon completion of this course, learners will:
• Gain an understanding of how to sign-post employees in resolving complaints under the Dignity at Work
procedure.
• Have a good understanding of the role and responsibilities of a contact person.
• Develop a greater understanding of the meaning of bullying, harassment, sexual harassment.
• Gain knowledge of legislation surrounding bullying in the workplace

• Develop a greater understanding of how to conduct workplace investigations


Course Content

• Overview
• Code of Practice on the Prevention and Resolution of Bullying at Work
• What is Bullying
• What is Harassment
• Contact Person: Role
• Contact Person: Responsibilities
• Sign-Posting
• What to do if allegations are raised
• Workplace Investigations
• The law and your obligations

• Q&A



Please note that all courses will be conducted contingent upon funding being received and achieving a sufficient number of enrolled learners. If the minimum enrolment threshold is not met, the course may be postponed or cancelled. Enrolled learners will be notified of any changes in a timely manner.


Training Cancellation Policy

Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who give less than 24 hours notice or fail to attend training will be charged 100% of the full fee.

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